Keyword Suggestions

Account Login

Library Navigation


Browse Conferences

Live Upcoming VDA Events:
The New Patient Clinical Experience: First Impressions Matter!
Wednesday, November 19th, 5:00-6:15 PM  Eastern Time (US & Canada)
In this economy, Dr. Savage believes we need to become more efficient, more organized and utilize the talents of our people. This means that your entire team needs to be top-notch on the new patient experience. One bad personal impression can change the new patient’s mind. The new patient quickly decides if they’re going to return, or if they’ll refer in their friends and family. This webinar gets the entire team on board with the NP experience.

Course Objectives:
  • Utilize the skills of the dental assistant
  • Utilize intraoral camera verbal skills
  • Understand NP protocol - including BP, photographs, charting, and increasing case acceptance
  • Identify and explain the treatment coordinator role

Educational Method: Lecture

The Virginia Dental Association is proud to provide this course through partnership with The Virginia Oral Health Coalition.

The Virginia Dental Association is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at
Dr. Savage is the CEO of Miles Global, is a shareholder of Savage Dental Marketing, and receives financial support from Philips and CareCredit.
Go to our website at or contact Carter Lyons, VDA Director of Continuing Education at

Cancellations: To cancel a registration for this webinar please contact at 1-877-796-1325 and ask to have the session removed from your account.
Registration Instructions:
  • To register for this Webinar, simply click on the Register button.
  • To participate, log in on the day of the Webinar a few minutes before the start of the event, and click on "My Webinars" on the left hand side of the screen (under "Your Account"). You will see a participation link.

Make sure you test your browser to make sure it's compatible. To do this, log in and click on "My Webinars."
You will see two check marks at the top of the screen if your browser is ready.