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CL14 - Developing a Quality Improvement Program (Same as PM13)
Length:
52m 18s -
38 Slides
Following the course, "Preparing for Regulatory Surveys," the attendee will be able to:
Identify the roles of regulatory agencies as they relate to urgent care. Describe the survey process and standards of practice that meet requirements of regulatory agencies. Develop a task list and assign responsibilities to prepare for a regulatory survey. Develop a measurable plan of performance improvement. Develop and implement a policy and procedure manual.
CL16 - Emergencies in Urgent Care
Length:
01h 03m 03s -
47 Slides
After the presentation, participants should be better able to:
Recognize emergencies in the urgent care setting Prepare your clinic with the emergency equipment and supplies that should be most useful Provide stabilizing care for emergencies, within the scope of your clinic Develop procedures and protocols to assist your clinic and staff in the provision of such care Implement strategies that promote ongoing preparedness
CS05 - Staffing & Operations
Length:
48m 24s -
26 Slides
Upon completion of the "Initial Back Office Staffing and Daily Operations" session, participants will be able to:
Understand the challenges of staffing a start-up urgent care center’s back office in a cost effective way. Understand factors and responsibilities to consider when assigning duties to the back office. Develop daily operational check lists for staff. Standardize and document processes in preparation for eventual policy and procedure manual. Develop an operations plan for when the center opens—to assure the back office gets moving on the first day.
CS08 - Urgent Care Billing
Length:
01h 05m 54s -
42 Slides
Upon completion of the "Billing Essentials" course, participants will be able to:
Understand broad concepts in urgent care billing including contracting, credentialing, documentation, coding, software, and accuracy. Explain the urgent care revenue cycle as it relates to the current payors and their payment processing tactics. Identify important milestones in establishing the billing function and develop an implementation timeline. Review the major milestones that an UCC should complete in order to begin billing for their services. Develop measures to assess the set-up and performance of an existing center's billing function
OM02 - Clinical Practice of Occupational Medicine
Length:
52m 03s -
34 Slides
PM10 - Risk Management/Malpractice Prevention
Length:
01h 03m 05s -
42 Slides
Following the lecture, the participant will be able to:
Identify and avoid high-risk medical conditions. Reduce the likelihood of being named in a malpractice event. Explain the relationship between interpersonal skills and malpractice risk. Explain the legal process including the elements of a malpractice case. Explain how using informed consent can reduce malpractice. Identify high-risk scenarios and explain how to avoid them.
rating
BS03 - Top Urgent Care Legal Issues
Length:
54m 24s -
24 Slides
Covers Stark, anti-kickback, false claims, contracts, professional liability, non-competes, state and advertising regulations and scope of practice.
FM28 - Drug-Seeking Behavior
Length:
59m 37s -
28 Slides
At the conclusion, attendees will:
1. Better understand the scope of prescription drug abuse in the United States.
2. Better understand the different psychological profiles and motivations in patients who are abusing prescription drugs, and the physicians who overprescribe.
3. Learn methods of identifying and managing drug seeking patients in the clinical setting.
4. Learn administrative and practice management options for managing drug seeking patients.
5. Learn state and federal legislature for monitoring and controlling prescription drug abuse.