Session Information
CS05 - Staffing & Operations
Length:
48m 24s -
26 Slides
Upon completion of the "Initial Back Office Staffing and Daily Operations" session, participants will be able to:
-
- Understand the challenges of staffing a start-up urgent care center’s back office in a cost effective way.
- Understand factors and responsibilities to consider when assigning duties to the back office.
- Develop daily operational check lists for staff.
- Standardize and document processes in preparation for eventual policy and procedure manual.
- Develop an operations plan for when the center opens—to assure the back office gets moving on the first day.
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