Technical Support

If you have any problems with the following, please contact Digitell Support
  • Registering for the event
  • Receiving emails
  • Participating in the live broadcast
  • Compatability Checker
Phone Support: (9am - 5pm EST Monday - Friday)
  • Toll Free: 877-796-1325
  • International: 716-338-0332

Live Chat

Please be aware, during a live event, in order to expedite your tech support request, we ask that you click on the Live Support button below.

Live Chat Software by Kayako

Email Support

Email Support is available at support@prolibraries.com. Our technical support staff will review and respond to all emails received, but response time may be delayed.

Support will be available during live broadcasts, beginning 1 hour before the start of the live broadcast and until 30 minutes after the last session ends.