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MM01 - Turning Tension to Trust
Date/Time:
July 9, 2011 1:00pm - 2:15pm
IP05 - How to Deal with Challenging Customer Service Situations
Date/Time:
July 9, 2005 3:00pm - 4:00pm
Length:
01h 02m 27s -
5 Slides
IP07 - Tools for Team Building
Date/Time:
July 10, 2005 9:00am - 10:30am
Length:
01h 21m 54s -
18 Slides
