Speaker's Profile
7 Results Found, Showing 1 - 7
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My Content
OP07 - Call Center Performance: Are We Performing as Expected?
Date/Time:
June 10, 2008 4:00pm - 5:00pm
TR03 - You've Trained Them - Now What?
Date/Time:
June 10, 2008 8:30am - 9:30am
TR04 - Using Today's Technology for Dispatcher Training
Date/Time:
June 10, 2008 9:45am - 10:45am
HS06 - Making a PSAP Mobile
Date/Time:
June 12, 2007 1:30pm - 2:30pm
Length:
25m 40s -
21 Slides
TP05 - Dispatcher Training - Simplified for Difficult Times
Date/Time:
June 12, 2007 4:00pm - 5:00pm
Length:
33m 18s -
16 Slides
C06 - Homeland Security for the Communications Center
Date/Time:
June 28, 2005 2:45pm - 3:45pm
Length:
39m 01s -
25 Slides
PE08 - Techniques for TTY Call Handling: What Every Calltaker Should Know
Date/Time:
June 29, 2005 8:00am - 9:00am
Length:
26m 46s -
1 Slide
