Steve Souder is the Director of the Fairfax County, VA Department of 9-1-1 / Public Safety Communications and a nationally recognized and accomplished leader in the industry and LIFE member of APCO. Steve began his career as a call taker/dispatcher and has served as Director of 3 major 9-1-1 centers. The Supervisor Roundtable series is a favorite at APCO conferences and provides for an open exchange and discussion of the many challenges and common issues of interest to supervisors.
PL08 - Are You Ready for the Big One? Nine Critical Communications Related Lessons for Disaster & Contingency Planning (Also goes with the Medical & Fire Tracks)