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Brian Dale

Deputy Chief Brian Dale has served the fire department for 25 years and has been instrumental in improving service delivery through his knowledge of dispatch protocols and resource allocation modeling. As Deputy Chief, he oversees five divisions including; EMS, Training, Support, Technology, and Apparatus. Prior to his promotion, Brian was the EMS Division Chief for the Salt Lake City Fire Department. He is the NAED Lead Instructor for Dispatch Quality Improvement and the Chair of the Board of Accreditation. Brian also serves on both the medical and fire Council of Standards for the Academy.


 


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AC03 - Accreditation and the New Performance Standards: The Madness and the Methods Behind Them 
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Date/Time:
April 18, 2013   12:30pm - 1:30pm
 

 
MG06 - The Value of Child Psychology in the 9-1-1 Center 
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Date/Time:
April 19, 2013   9:15am - 10:15am
 
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QT01 - Q Forum Live 
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Date/Time:
April 18, 2013   9:00am - 10:00am
 

 
QT05 - Performance Ups and Downs and How We Can Create Both 
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Date/Time:
April 18, 2013   3:00pm - 4:00pm
 
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MD03 - Ask the Experts: Panel Discussion 
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Date/Time:
April 18, 2012   3:00pm - 4:00pm
 

 
MG01 - Protocol Implementation Basics 
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Date/Time:
April 18, 2012   12:30pm - 1:30pm
 

 
QT01 - ED-Q and the Value of Child Psychology 
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April 19, 2012   9:00am - 10:00am
 
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QT03 - Medical Q Forum Live 
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Date/Time:
April 19, 2012   12:30pm - 1:30pm
 

 
AC01 - ACE Frequently Asked Questions: Panel Discussion 
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Date/Time:
April 21, 2011   10:15am - 11:15am
 
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1 Slide  
 
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QT02 - It's About Us and Them 
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Date/Time:
April 21, 2011   12:30pm - 1:30pm
 
Length:
19 Slides  
 
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QT03 - QI From the Top Down and Inside Out 
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Date/Time:
April 21, 2011   1:45pm - 2:45pm
 
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31 Slides  
 
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QT04 - Medical Q Forum Live 
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Date/Time:
April 21, 2011   3:00pm - 4:00pm
 
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1 Slide  
 
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QT05 - Police & Fire Q Forum Live 
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Date/Time:
April 21, 2011   4:15pm - 5:15pm
 
Length:
1 Slide  
 
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GS02 - Opening Session and Protocol in Action 
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Date/Time:
April 29, 2010   8:30am - 10:00am
 
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01h 52m 17s - 1 Slide  
 
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QT01 - Writing Feedback: The Good, the Bad, and the Downright Indifferent 
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Date/Time:
April 29, 2010   10:15am - 11:15am
 
Length:
55m 47s - 25 Slides  
 
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QT02 - Is it Us or Them? The Process of Case Audit and Performance Improvement 
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Date/Time:
April 29, 2010   12:30pm - 1:30pm
 
Length:
56m 53s - 1 Slide  
 
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QT03 - The New QI Process 
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Date/Time:
April 29, 2010   1:45pm - 2:45pm
 
Length:
54m 31s - 1 Slide  
 
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SP09 - Tips and Tricks for a High Quality Call Assessment 
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Date/Time:
April 29, 2010   4:15pm - 5:15pm
 
Length:
57m 43s - 1 Slide  
 
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SP11 - Beyond the Basics - Advanced Call-taking 
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Date/Time:
April 30, 2010   9:15am - 10:15am
 
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44m 34s - 1 Slide  
 
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GS02 - Opening Session - Protocol in Action 
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Date/Time:
April 30, 2009   8:30am - 10:00am
 
Length:
01h 09m 41s - 1 Slide  
 
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QT01 - Chip n Dales EMD Review 
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Date/Time:
April 30, 2009   10:15am - 11:30am
 
Length:
47m 02s - 1 Slide  
 
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QT02 - The "Q" and "I" 
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Date/Time:
April 30, 2009   12:45pm - 2:00pm
 
Length:
01h 08m 28s - 1 Slide  
 
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QT03 - How to Score Multi Agency Calls 
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Date/Time:
April 30, 2009   2:15pm - 3:30pm
 
Length:
44m 02s - 1 Slide  
 
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CDE4 - The Marriage of QIU and CDE - A Match made in Heaven 
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Date/Time:
April 25, 2008   9:30am - 10:45am
 
Length:
01h 00m 06s - 29 Slides  
 
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LD04 - Call Processing 
$20.00
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Date/Time:
April 24, 2008   2:15pm - 3:30pm
 
Length:
01h 07m 40s - 25 Slides  
 
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  Audio / Slides
 

 
QI01 - Dealing With Your Most Difficult Calls 
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Date/Time:
April 25, 2008   8:00am - 9:15am
 
Length:
01h 10m 56s - 12 Slides  
 
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QI03 - QIU - The Next Generation 
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Date/Time:
April 25, 2008   11:00am - 12:15pm
 
Length:
01h 13m 48s - 20 Slides  
 
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LD08 - The Controversy Behind Call Processing Times - What Should the Standard Be? 
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Date/Time:
June 13, 2007   11:00am - 12:00pm
 
Length:
01h 00m 13s - 34 Slides  
 
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TL05 - Beyond the Classroom: What they Didn't Teach You in School 
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June 12, 2007   11:00am - 12:00pm
 
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TL11 - You Say Tomato... Words Do Matter: The Art and Science of Developing a Protocol 
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Date/Time:
June 13, 2007   4:00pm - 5:00pm
 
Length:
52m 08s - 11 Slides  
 
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CDE3 - Advancement Series: CDE in the Communications Center 
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Date/Time:
April 26, 2007   10:30am - 11:30am
 
Length:
56m 33s - 17 Slides  
 
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MD02 - Beyond the Classroom III: More of What They Didn't Teach You in EMD Class 
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Date/Time:
April 24, 2007   2:15pm - 3:30pm
 
Length:
01h 13m 06s - 31 Slides  
 
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OP04 - Beat the Clock: How Long Should Call Processing Take? 
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Date/Time:
April 25, 2007   12:45pm - 2:00pm
 

 
QI01 - ED-Q Fundamentals 
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Date/Time:
April 26, 2007   8:00am - 9:00am
 
Length:
01h 02m 25s - 11 Slides  
 
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SP04 - ACE Alliance: CAAS/IAFC/NAED 
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Date/Time:
April 25, 2007   10:15am - 11:30am
 

 
DS03 - Open Issues Forum: Quality Improvement 
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Date/Time:
April 28, 2006   3:00pm - 4:00pm
 
Length:
01h 04m 46s - 1 Slide  
 
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DS01 - Open Issues Forum: Quality Improvement 
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Date/Time:
April 22, 2005   1:00pm - 2:00pm
 
Length:
01h 06m 33s - 1 Slide  
 
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GS03 - ACE Recognition Award Presentation 
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Date/Time:
April 22, 2005   1:00pm - 2:00pm
 
Length:
12m 07s - 1 Slide  
 
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MD05 - Dispatch Life Support: How Does It Really Work? 
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Date/Time:
April 22, 2005   1:00pm - 2:00pm
 
Length:
01h 00m 25s - 27 Slides  
 
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  Audio / Slides
 

 
SI06 - Benchmarks for Excellence: What We've Learned from ACE Data 
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Date/Time:
April 22, 2005   1:00pm - 2:00pm
 
Length:
01h 00m 14s - 21 Slides  
 
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L07 - Potential Alternative Solutions to Traditional Emergency Response 
$16.00
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Date/Time:
April 22, 2004   1:00pm - 2:00pm
 
Length:
59m 49s - 1 Slide  
 
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GS02 - Exemplifying Best Practices: Award Presentations, ACE Recognition & Research Winners 
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Date/Time:
April 22, 2004   1:00pm - 2:00pm
 
Length:
40m 28s - 1 Slide  
 
Format:
 
  Audio Only
 

 
42 Results Found, Showing 1 - 42