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AC01 - ACE - Actions Speak Louder Than Words
Date/Time:
April 18, 2013 9:00am - 10:00am
AC04 - Getting Juiced About Becoming an ACE
Date/Time:
April 18, 2013 1:45pm - 2:45pm
Format:
Audio / Video / Slides
LD02 - Bridging the Generational Divide - You Don't Get a Trophy Just for Showing Up!
Date/Time:
April 17, 2013 1:45pm - 2:45pm
OP01 - The First 15 Minutes: Success or Failure
Date/Time:
April 18, 2013 9:00am - 10:00am
Format:
Audio / Video / Slides
SM03 - Take Control of Stress!
Date/Time:
April 18, 2013 12:30pm - 1:30pm
Format:
Audio / Video / Slides
AC05 - Get Juiced About Becoming an ACE!
Date/Time:
April 19, 2012 3:00pm - 4:00pm
MV03 - Attitude of Gratitude
Date/Time:
April 19, 2012 12:30pm - 1:30pm
TC06 - Start to Finish: Simulation Gives Dispatcher New Perspective
Date/Time:
April 19, 2012 4:15pm - 5:15pm
FR05 - How to Implement an Emergency Fire Dispatch Program
Date/Time:
April 30, 2010 8:00am - 9:00am
Length:
57m 20s -
1 Slide
LD04 - Maine's Statewide Implementation
Date/Time:
April 28, 2010 4:15pm - 5:15pm
Length:
01h 06m 36s -
39 Slides
MD02 - The Pandemic Flu Experience
Date/Time:
April 28, 2010 1:45pm - 2:45pm
Length:
56m 40s -
24 Slides
OP08 - Using Process Controls for System Improvement
Date/Time:
April 29, 2010 3:00pm - 4:00pm
Length:
01h 00m 58s -
59 Slides
PL02 - On Top of the Police World
Date/Time:
April 28, 2010 1:45pm - 2:45pm
Length:
52m 37s -
17 Slides
SP12 - Dispatcher! Heal Thy Self
Date/Time:
April 30, 2010 10:30am - 11:30am
Length:
51m 00s -
27 Slides
LD04 - Secrets to Successful Communications Center Leadership
Date/Time:
April 25, 2007 2:15pm - 3:30pm
Length:
01h 09m 06s -
15 Slides
OP01 - Just Syndrome: Boot It by Boosting Morale
Date/Time:
April 24, 2007 12:45pm - 2:00pm
Length:
48m 52s -
7 Slides
OP08 - Research-Based Recruiting: How to Find Qualified Candidates that Fit the Job
Date/Time:
April 26, 2007 10:30am - 11:30am
Length:
01h 03m 37s -
80 Slides
PL02 - Police Protocol Implementation: Avoid the Pitfalls
Date/Time:
April 24, 2007 2:15pm - 3:30pm
Length:
01h 09m 20s -
12 Slides
PL03 - Catching the Bad Guy - A Systematic Approach
Date/Time:
April 24, 2007 3:45pm - 5:00pm
Length:
01h 01m 12s -
20 Slides
FR03 - What the Dispatcher Needs to Understand about Specialized Rescue, Extrication, Confined Space, and Structural Collapse
Date/Time:
April 26, 2006 3:30pm - 5:00pm
Length:
01h 14m 07s -
3 Slides
MD06 - Linking 9-1-1 to Community Healthcare: Case Studies from the UK and the US
Date/Time:
April 28, 2006 8:30am - 9:30am
Length:
57m 15s -
29 Slides
MG07 - The Ripple Effect: Creating a Culture of Customer Service
Date/Time:
April 27, 2006 2:45pm - 4:00pm
Length:
01h 18m 01s -
6 Slides
LD02 - Creating the Environment for a Paradigm Shift: Tears-Free Implementation of a New CAD
Date/Time:
April 22, 2005 1:00pm - 2:00pm
Length:
58m 51s -
15 Slides
MG07 - The Power of Protocols! Lessons Learned from Four Centers that Combined Police, Medical and Fire
Date/Time:
April 22, 2005 1:00pm - 2:00pm
Length:
01h 04m 17s -
37 Slides
MG08 - Getting the Most from Your Employees: Using Rewards and Recognition to Improve Performance
Date/Time:
April 22, 2005 1:00pm - 2:00pm
Length:
46m 20s -
21 Slides
OP02 - From the Ground Up: Building a Better Comm. Center
Date/Time:
April 22, 2005 1:00pm - 2:00pm
Length:
52m 33s -
28 Slides
PL01 - The Growing Problem of Meth Labs: What Dispatchers Need to Know
Date/Time:
April 22, 2005 1:00pm - 2:00pm
Length:
38m 23s -
30 Slides
SI06 - Benchmarks for Excellence: What We've Learned from ACE Data
Date/Time:
April 22, 2005 1:00pm - 2:00pm
Length:
01h 00m 14s -
21 Slides
