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AC03 - Accreditation and the New Performance Standards: The Madness and the Methods Behind Them
Date/Time:
April 18, 2013 12:30pm - 1:30pm
FR06 - OK, So How Does EFD Change Dispatching?
Date/Time:
April 19, 2013 9:15am - 10:15am
Format:
Audio / Video / Slides
MD01 - MPDS Version 13 Update
Date/Time:
April 17, 2013 12:30pm - 1:30pm
MG02 - Surviving the Change Ahead
Date/Time:
April 17, 2013 1:45pm - 2:45pm
Format:
Audio / Video / Slides
MG06 - The Value of Child Psychology in the 9-1-1 Center
Date/Time:
April 19, 2013 9:15am - 10:15am
Format:
Audio / Video / Slides
GS01 - Opening Session: Leading Meaningful Change in a Changing World
Date/Time:
April 18, 2012 8:30am - 10:30am
MG03 - Generation Why
Date/Time:
April 18, 2012 3:00pm - 4:00pm
OP06 - Overcoming Resistance to Protocol
Date/Time:
April 19, 2012 4:15pm - 5:15pm
PL01 - EPD Implementation: How to be Successful
Date/Time:
April 18, 2012 12:30pm - 1:30pm
Format:
Audio / Video / Slides
PL03 - Police Protocol: Who Needs This Stuff?
Date/Time:
April 18, 2012 3:00pm - 4:00pm
FR04 - Why People Die in Fires
Date/Time:
April 28, 2010 4:15pm - 5:15pm
Length:
55m 26s -
64 Slides
LD06 - Appreciative Inquiry
Date/Time:
April 29, 2010 12:30pm - 1:30pm
Length:
38m 21s -
1 Slide
LD08 - Team Building for Communications Center Leaders/Managers
Date/Time:
April 29, 2010 3:00pm - 4:00pm
Length:
43m 39s -
1 Slide
MD07 - The Interface of AED Hyperlink to EMD Protocols
Date/Time:
April 30, 2010 10:30am - 11:30am
Length:
50m 44s -
34 Slides
OP08 - Using Process Controls for System Improvement
Date/Time:
April 29, 2010 3:00pm - 4:00pm
Length:
01h 00m 58s -
59 Slides
OP13 - Managing the QI/QA Process
Date/Time:
April 30, 2010 11:45am - 12:45pm
Length:
54m 52s -
8 Slides
QT01 - Writing Feedback: The Good, the Bad, and the Downright Indifferent
Date/Time:
April 29, 2010 10:15am - 11:15am
Length:
55m 47s -
25 Slides
SP01 - Stress Disorders in the Communications Center
Date/Time:
April 28, 2010 12:30pm - 1:30pm
Length:
56m 50s -
46 Slides
SP06 - T3: Train the Trainer
Date/Time:
April 29, 2010 12:30pm - 1:30pm
Length:
57m 21s -
1 Slide
SP12 - Dispatcher! Heal Thy Self
Date/Time:
April 30, 2010 10:30am - 11:30am
Length:
51m 00s -
27 Slides
SP13 - QIU: The Team Approach
Date/Time:
April 30, 2010 11:45am - 12:45pm
Length:
59m 30s -
28 Slides
TC05 - AQUA 5.5 Tips and Tricks
Date/Time:
April 29, 2010 4:15pm - 5:15pm
Length:
01h 02m 18s -
45 Slides
GS01 - Opening Session - 30 Year Protocol Anniversary
Date/Time:
April 29, 2009 8:30am - 10:30am
Length:
01h 02m 54s -
1 Slide
CDE3 - Advancement Series: CDE in the Communications Center
Date/Time:
April 26, 2007 10:30am - 11:30am
Length:
56m 33s -
17 Slides
FR03 - What's New in FPDS v4
Date/Time:
April 25, 2007 10:15am - 11:30am
Length:
54m 18s -
64 Slides
LD02 - Reach the Summit: Inspire Success through Appreciative Inquiry
Date/Time:
April 24, 2007 3:45pm - 5:00pm
Length:
57m 39s -
2 Slides
OP01 - Just Syndrome: Boot It by Boosting Morale
Date/Time:
April 24, 2007 12:45pm - 2:00pm
Length:
48m 52s -
7 Slides
OP08 - Research-Based Recruiting: How to Find Qualified Candidates that Fit the Job
Date/Time:
April 26, 2007 10:30am - 11:30am
Length:
01h 03m 37s -
80 Slides
PL06 - Dealing with Change
Date/Time:
April 25, 2007 3:45pm - 5:00pm
Length:
01h 04m 54s -
19 Slides
QI01 - ED-Q Fundamentals
Date/Time:
April 26, 2007 8:00am - 9:00am
Length:
01h 02m 25s -
11 Slides
EN01 - The Challenge of Leadership: Lessons for New (And Not so New) Managers
Date/Time:
April 28, 2006 1:45pm - 2:45pm
Length:
54m 57s -
18 Slides
OP02 - ProQA and Interoperability: How to Make EMS, Fire, and Police Software Work Together
Date/Time:
April 28, 2006 11:00am - 12:00pm
Length:
53m 42s -
14 Slides
PL01 - The Hidden Crime of Elder Abuse: What You Can Do to Help
Date/Time:
April 26, 2006 2:15pm - 3:15pm
Length:
39m 43s -
44 Slides
LD02 - Creating the Environment for a Paradigm Shift: Tears-Free Implementation of a New CAD
Date/Time:
April 22, 2005 1:00pm - 2:00pm
Length:
58m 51s -
15 Slides
SI06 - Benchmarks for Excellence: What We've Learned from ACE Data
Date/Time:
April 22, 2005 1:00pm - 2:00pm
Length:
01h 00m 14s -
21 Slides
PL02a - Police Priority Dispatch Implementations
Date/Time:
April 22, 2005 1:00pm - 2:00pm
Length:
11m 11s -
6 Slides
