Larry Freed heads up ForeSee Results, a customer satisfaction management company with solutions based on the American Customer Satisfaction Index. He has 20 years senior management experience and has directed numerous e-commerce and technology initiatives. His background includes 15 years in the banking sector. Larry is an expert on web customer satisfaction research and is a frequent speaker on the topic.
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June 17, 2009 - Wednesday
GS07 - The Top 500 Guide: What the Guide Tells Us about the Market to Come