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Internet Retailer - Web Design 2010
Internet Retailer 2009
Internet Retailer - Web Design 2009
Internet Retailer 2008
Internet Retailer - Web Design 2008
Internet Retailer 2007
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Internet Retailer - Web Design 2008
Internet Retailer - Web Design 2009
Internet Retailer - Web Design 2010
Internet Retailer 2006
Internet Retailer 2007
Internet Retailer 2008
Internet Retailer 2009
Browse All Sessions
'Round, 'Round Get Around: Making Sure Customers Can Navigate Your Site
10 Easy Steps to Improve Online Merchandising
10 Easy Steps to Improve Online Merchandising
10 Easy Steps to Improve Online Merchandising
10 Easy Ways to Squeeze Costs Out of Fulfillment - and Become More Efficient
10 Questions to Ask a Design Consultant—Before You Start Your Makeover
10 Ways to Improve Your SEO Rankings
30 Minutes to Change Your Site
5 Things You Can Do Better to Secure Your Web Site
5 Ways to Get More Out of Your Technology
A Retailer Finds the Secret to Fast Checkout
Achieving Success in Mobile Marketing, Merchandising & Technology
Affiliate Marketing: The Unsung Hero of Online Marketing
Affiliate Marketing: The Unsung Hero of Online Marketing
Affiliate Marketing: The Unsung Hero of Online Marketing
Affiliate Marketing: Why You Can't Set it and Forget it
Affiliate Networks: The New Muscle in Web Marketing
Affiliate Networks: The New Muscle in Web Marketing
Affiliate Networks: The New Muscle in Web Marketing
Alternative Payments: Moving Beyond Credit Card Only
Alternative Payments: Moving Beyond Credit Card Only
Amazon: Leveraging the Expertise of the Most Successful E-Retailer
An Epic Redesign
Are Your Doors Open and Lights On? (Part 1)
Are Your Doors Open and Lights On? (Part 2)
Assessing the Real E-Commerce Opportunity
Avoiding Disaster: Managing a Technology Implementation
Back to Square One: Refocusing and Starting Over
Back to the Future: Going Offline to Drive Sales Online
Backing Retail Expertise with Technological Know-How: The Winning Combination
Balancing Audacity with Caution: Marketing in a Time of Uncertainty
Be in the Driver's Seat When Choosing an E-Commerce Engine
Beginning to End Design Coordination
Behind the Scenes at Mini-Movies - Managing Video Online
Benefiting from the New Competitions between Search Engines
Benefiting from the New Competitions between Search Engines
Beyond Credit Cards: E-Checks, PayPal, Google Checkout & Much More
Beyond e-Retailing 101: Getting the Most Out of Your Third-Party Platforms
Blending Video and E-Commerce
Bonus Round: The Best Advice on Web Site Design You Haven't Heard Yet
Borders Reclaims Its Online Channel
Browser Confusion: How to Win the Battle for Web Performance
Budgeting: Balancing Store Investments and Web Site Investments
Build, Buy, Lease? What Technology Arrangements Make the Most Sense
Building Your Brand Online
Case Study: Creating a Community and More
Case Study: Keeping it All In-house
Case Study: Preparing for the New Ways Consumers Shop
Changes in the Parcel Industry and How they Affect E-Retailers
Changing a Corporate Culture: Chains Re-invent Themselves
Choosing the Designer
Choosing the Right Design Partner
Coming of Age: Overcoming the Biggest Growing Pain
Comparison Shopping Can Happen on a Mobile Phone
Complying with the New Card Company Security Rules
Complying with the New Card Company Security Rules
Complying with the New Card Company Security Rules
Consumer Goods Manufacturers: How the Web is Changing their Business Model
Consumers Raise Their Voice: Keeping Track of Your Brand Online
Conversion Rates: The Key to Profitability
Creating - and Managing - Images that Sell
Creating a Plan for What to Put on a Mobile Site
Creating a Truly Global Market for a Global Brand
Creating Content that Customers Want
Creating Credible E-mail Marketing Messages that Motivate Consumers
Creating E-mail Content that Motivates Shoppers to Click - and Buy
Creating Outstanding Design on a Budget
Creating the Beautiful Site
Creating the Customer-Centered Design
Creating the Right Mobile Web Site Design and Navigation
Creating the Right Search Campaigns: How Your Product Mix Affects How Much You Spend on Search
Customer Reviews: Getting Them Right
Customer Reviews: Getting Them Right
Delivering Web Content That's Focused on Customer Needs
Design and Merchandising Lessons From Holiday 2008
Designing for M-Commerce
Designing for M-Commerce: Stripping E-Retailing to Its Essence
Designing for M-Commerce: Stripping E-Retailing to Its Essence
Designing for M-Commerce: Stripping E-Retailing to Its Essence
Designing for Sales: The Complete Re-make of a Web Site
Designing Landing Pages that Sell
Designing Sites for Global Sales
Designing Sites for Global Sales
Designing the Unique Experience
Designing Your Web Site to Create Social Marketing Success
Developing Your Staff
Digging into the Numbers to Find the Real Value of Online Sales
E-Commerce Blogs: Finding their Long-Term Value
E-Commerce Blogs: Finding their Long-Term Value
E-mail Delivery Strategies: Making Sure Your Message Hits the Inbox
E-mail Marketing: Being Persuasive, Not Offensive
E-mail Marketing: Being Persuasive, Not Offensive
E-mail Marketing: Being Persuasive, Not Offensive
E-mail Segmentation for Beginners
E-Merger Mania: Making Sure the Acquisition is Right for You
eBay: The Platform Made for Independent Sellers
Elevating the Retail Chain E-Commerce Chief
Every Byte Counts
Everything You Always Wanted to Know about Ad Networks - but Didn't Know Where to Begin
Eye-tracking: The Eyes Have it
Featured Address - Getting Shoppers from Here to There
Featured Address - Performance Bicycle: An End-to-End Redesign Shifts its Web Site into High Gear
Featured Address: A Small Retailer Creates a Robust Site On a Budget
Finding and Fostering Call Center Stars
Finding Out How Customers Really Use Your Site
Finding Talent: How Can You Attract Top Talent When You're Small
Finding the Real Value in Virtual Worlds
First Responder: What Your Site Needs Now
First You Crawl: The Evolution of a Web Site
First You Crawl: The Evolution of a Web Site
Free is Good — Design Tools and Help Available Online for the Asking
From Zero to a Billion in Four Years
Getting a Better Deal: Negotiating Lower Discount Fees
Getting a Better Deal: Negotiating Lower Discount Fees
Getting a Better Deal: Negotiating Lower Discount Fees
Getting Better Mileage from the Search Engines
Getting Better Mileage from the Search Engines
Getting Deep into Analytics - If You Can Understand What Your Analytics Program is Saying
Getting Other Retailers to Help with Your Technology Implementation
Getting Others to Sell Your Merchandise for You
Getting Started in Mobile Commerce through M-Malls
Getting the Best Deal on Payment Processing
Getting the Goods - Convincing Suppliers that You're in the Game to Stay
Getting the Nervous Nellies to Buy Online
Getting the Product to the Customer - NOW!
Greening Your Fulfillment Operation: A Good Idea that Creates a Market Benefit
Growing into the Next Level E-Commerce Platform
Growing into the Next Level E-Commerce Platform
Harnessing the Power of Search Engines: Mastering the Complexities of Pay Per Click and Optimization
Harnessing the Power of Search Engines: Mastering the Complexities of Pay Per Click and Optimization
Harnessing the Power of Search Engines: Mastering the Complexities of Pay Per Click and Optimization
Hitting the Inbox: How to Stay Off Black Lists
Holding Your Search Marketing Vendor Accountable
How a Consumer Manufacturer Uses the Web to Tighten the Customer Relationship
How a Small Retailer Handles Customer Service
How a Small Retailer Harnesses the New Power of the Web
How Do You Compete When You Can't Compete on Price
How Do You Know if Your E-mail Campaign is Successful?
How M-Commerce Fits into a Multi-Channel Strategy
How Product Ratings and Reviews Affect More than Just Sales
How Small Design Changes Can Yield Big Conversion Rate Gains
How Small Design Changes Can Yield Big Conversion Rate Gains
How the Internet Creates Commodity Pricing and What You Can Do About it
How the Internet Creates Commodity Pricing and What You Can Do About it
How the Mainstream Internet Creates New Market Opportunities
How to Best Use Videos
How to Choose a Search Engine Marketing Company
How to Choose an Integrated Backend Solution
How to Get Feedback to Help with Your Redesign
How to Get Started: Thinking of Design and What it Will Cost (Part 1)
How to Get Started: Thinking of Design and What it Will Cost (Part 2)
How to Get the Most Out of Comparison Shopping Sites
How to Get the Most Out of Comparison Shopping Sites
How to Get the Most Out of Comparison Shopping Sites
How to Keep a Design Fresh
How to Know if Mobile Commerce Makes Sense for Your Business
How to Know if Mobile Commerce Makes Sense for Your Business
How to Manage Third-Party Store Platform Relationships
How to Participate in Online Shopping Malls
How to Participate in Online Shopping Malls
How to Participate in Online Shopping Malls
How to Plan for a Redesign
How to Plan for a Redesign
How to Prioritize a Design Plan
How to Prioritize Your Technology Investments
How to Right-Size Your Fulfillment Center
How We Found Our Niche
How Winners Keep Up with a Fast Changing Market
How Your Market Defines Your Design
Identifying the E-Retailing Solutions Shoppers Find Most Useful
Implementing and Using Video
Internet Retailer Profit Survey: How Retail Sites Stack Up on the Bottom Line
Internet Retailer Profit Survey: How Retail Sites Stack Up on the Bottom Line
IR Survey on Web Site Design and Content
Is It Time Yet?
Keeping a Growth Engine on Track
Keynote Address - Designing for Success: Staying Relevant in a Changing Landscape
Keynote Address: A Mainstream Strategy for a Web-Only Retailer
Keynote Address: Diving into M-Commerce
Keynote Address: Neiman Marcus: Where Elegance and Simplicity Add up to Success
Keynote Address: Rising Above the Economic Storm - How to Thrive in a Volatile Market
Keynote Address: Taking E-Retailing to the Next Level
Keynote Address: The New Role of Market Segmentation
Keynote: Wal-Mart: Setting the Pace on Site Design
Lessons from Holiday 2009
Let the Customer Be the Guide: Wikipedia Meets Overstock
Leveraging Social Technologies Strategically in Your Site Design
Live Reviews: Are Your Product Pages Up to Snuff?
Live Reviews: Creating Express Checkout Online
Live Reviews: Helping Customers Find the Treasure at Your Site
Live Reviews: How Site Design Affects Your Search Engine Rankings
Live, On-the-Spot Design Critiques
Live, On-the-Spot Redesigns
Lost in Cyberspace: Do E-Retailers Just Ignore E-Mail?
Lost in Cyberspace: Do E-Retailers Just Ignore E-Mail?
Make Sure Your New Technology Will Do What it's Supposed to Do
Making Cross-Channel Inventory Management Work
Making Cross-Channel Inventory Management Work
Making E-Retailing Music: When IT and Marketing Harmonize
Making Marketing Work across Channels
Making PCI Real - The Cost to Retailers
Making Product Recommendations Work for Maximum Conversion
Making Rich Media a Rich Source of Sales
Making Rich Media a Rich Source of Sales
Making Rich Media a Rich Source of Sales
Making Sense of Online Shopping Malls
Making Sense of the Shifting Marketing Landscape
Making Site Search Do More than Just Return Results (Part 1)
Making Site Search Do More than Just Return Results (Part 2)
Making Site Usability All it Can Be - Live Site Reviews
Making Sure it Adds Up to the Right Strategy for You
Making the Right Choice Among Alternative Payments and Processors
Making the Right Web Hosting Choice
Making Web Sites Accessible to People with Disabilities
Making Your E-Commerce Technology Shopping List
Manufacturers Enter the E-Retailing Mainstream
Marketing a Mobile Site
Marketing a Mobile Site
Marketing on a Budget - Promoting Your Web Site without Going Broke
Marketing on a Budget - Promoting Your Web Site without Going Broke
Marketing: Making the Right Choices to Achieve ROI
Marketing: Making the Right Choices to Achieve ROI
Mastering the Subtleties of Global Sales
Merchandise Returns - Managing in Tough Times
Micro-Segmentation: The Internet Goes Where Stores and Catalogs Can't
Micro-Segmentation: The Internet Goes Where Stores and Catalogs Can't
Mining the Big Portals Sites for Rich Data Nuggets
Mining the Big Portals Sites for Rich Data Nuggets
Mitigating the Risk, Maximizing the Benefits with Outsourced Software
Mixing Web 2.0 & Organic Search: Ensuring You Can Be Found in the New World of 2.0
Mobile Commerce is Happening and Retailers Better Get Ready for it
Mobile Commerce is Happening and Retailers Better Get Ready for it
My Problem and How I Solved It
Navigation: Don't Let Your Customers Get Lost
Needles in Haystacks: The Small E-Retailer's Quest for Talent
New Age Marketing Tools: Is Today's Hype Tomorrow's Help?
New Age Marketing Tools: Is Today's Hype Tomorrow's Help?
New Age Marketing Tools: Is Today's Hype Tomorrow's Help?
New Frontiers: Marketing and Merchandising on Social Sites
New Frontiers: Marketing and Merchandising on Social Sites
Not All Online Searchers are Created Equal
One Site, Many Masters: Accommodating Conflicting Design Objectives
Online Retailers Finally Discover Loyalty Programs
Optimizing a Site for Internet Search Engine Results - Without Breaking the Bank
Optimizing an E-mail Acquisition Strategy
Organizing for E-Commerce Success
Organizing for E-Commerce Success
Organizing Product Data for More Sales
Overcoming Obstacles to Navigation: The Most Common Obstacles and How to Get Rid of them
Overview: What's Important Today? What Will Be Mandatory Tomorrow?
Pay Attention: Payment Security is Important to Small Retailers
Pay-Per-Click Strategies: Bidding on the Right Keywords at the Right Times
Pay-Per-Click Strategies: Bidding on the Right Keywords at the Right Times
Personalizing the Web Experience
Principles of Site Design: When to Follow the Rules, When to Break them (Part 1)
Principles of Site Design: When to Follow the Rules, When to Break them (Part 2)
Product Sourcing: The Web's Important Role for Retailers
Programmers are from Mars, Customers are from Venus
Putting the "World" in WWW: Strategies for Selling Globally
Putting the "World" in WWW: Strategies for Selling Globally
Recruiting and Retaining Top Retail Web Talent
Redesigns: The Need for them and Strategy Behind Them
Redesigns: The Need for them and Strategy Behind Them
Relying on Other People's Expertise: How to Make the Right Outsourcing Choice
Revealing & Analyzing America's 500 Largest E-Retailers
Revealing & Analyzing America's 500 Largest E-Retailers
Revealing & Analyzing America's 500 Largest E-Retailers
Rewards and Relationships in Affiliates
Rich Media - How to Make it Work (Part 1)
Rich Media - How to Make it Work (Part 2)
Rich Media: Who Needs it?
Roadmap to a Redesign
Running a Small E-Commerce Business: Practical, Real-World Tips & Tricks
Search & Destroy: Removing Obstacles to Site Effectiveness
Search & Destroy: Removing Obstacles to Site Effectiveness
Search Engine Marketing: The Little Things that Will Kick Up Performance
Search Engine Marketing: The No. 1 Online Marketing Tool
Search Engine Marketing: The No. 1 Online Marketing Tool
Search Marketing for the Resource-Constrained
Selling Your E-Business on Your Terms
Selling Your E-Business on Your Terms
Show Me the Money without Showing Me the Door
Site Search's New Role: Promoting the Right Products
Site Search: Beyond Search Results for Improved Traffic and Conversions
Site Search: The Web's In-Store Merchandising Tool
Site Search: The Web's In-Store Merchandising Tool
Site Search: Zero Results Ring Up Zero Sales
Site Usability: Better Navigation Keeps E-Shoppers On Board
Small Steps Can Create Big Results
Social Media: If Not Now, When?
Social Networking: The Peer Persuasion Marketing Tool
Social Networking: The Peer Persuasion Marketing Tool
Sorting Out the Fulfillment and Shipping Options
Sorting Out the Fulfillment and Shipping Options
Speed Counts - Even in Search Engine Marketing
Springing Into Action With a New Web Site Design
Stealing from the Small/Leveraging for the Large
Step by Step: Little Changes Add Up
Survivors Make Money by Investing Wisely
Taking Security into Your Own Hands
Taking Security into Your Own Hands
Tapping America's Second Market - Hispanics
Tapping into the Promise of Self-Serve Customer Service
Tapping into the Promise of Self-Serve Customer Service
The Basics of Web Site Design and Content: Engaging the Shopper for More Sales
The Basics of Web Site Design and Content: Engaging the Shopper for More Sales
The Basics of Web Site Design and Content: Engaging the Shopper for More Sales
The Best of Retail Videos: What Makes a Winning Video on a Retail Website
The Big Power of Little Widgets
The Cross-Channel Imperative
The DIY Approach: Why and How Some Retailers Do it All In-House
The E-mail Immune Generation: Getting Your Message to Gen Y
The Ever-Growing Challenge of Managing Web Site Content
The Evolving World of Payment Security
The Face-Off Over Internet Regulation
The Future of the Catalog When Your Customers are Shifting to the Web
The Future Today: A Baby-step Approach to Web 2.0
The Future: Web 2.0: What it Will Mean to Site Design and Content
The Importance of Testing
The Internet's New Made-for-Me Markets
The Latest Concepts in Retail Site Design
The Latest Concepts in Retail Site Design
The Latest Concepts in Retail Site Design
The Latest Info that All Retailers Need to Know about Search Engines
The Many Ways the Internet Can Drive Brand Preference and Loyalty
The New eBay: What eBay's Evolution Means to Retailers
The New Frontier - Will Text Marketing Replace E-mail Marketing?
The New Level of Competitiveness in E-Retailing
The New Merchandising: Interactive, Fun, Compelling
The New Must-Have Content: Online Video
The New Personalization - Making Suggestions Relevant
The New Role of the Customer Service Agent
The New Role of the Customer Service Agent
The New Web Savvy Consumers and What they Mean to Online Retailing
The Revolutionary Promise of Mobile Apps
The Risks and Rewards of Advanced Design Technologies
The Role of Real Time Data in Better Site Design and Usability
The Scotch Boutique: The Web is Made for Niche Retailing
The Scotch Boutique: The Web is Made for Niche Retailing
The Shopping Device in Your Hand: The Consumer Interface
The Sony Story: Designing the Total Package for a Successful Site
The Stars of the Top 500
The Top 500 Guide: What the Guide Tells Us about the Market to Come
The Transformation of a Catalog
The Tripping Point: Where Retailers Go Astray
The True Cost of a Security Breach
The Web's Growing Importance - and What it means to Chains and Catalogs
The Web's Key Role in Positioning a Manufacturer's Brand
The Web-Centric Store of the Future
Timely, Fast and Cheap: The Qualities of a Good Delivery and Fulfillment
To Socialize - or Not to Socialize
Top 500 Guide Report
Top 500 Guide Report
Top Design Tips to Boost SEO Rankings - Live Analysis of Attendees' Web Sites
Tracking Keywords to Determine ROI
Traps to Avoid in Creating and Operating Retail Web Sites
Traps to Avoid in Creating and Operating Retail Web Sites
Traps to Avoid in Creating and Operating Retail Web Sites
Traps to Avoid in Creating and Operating Retail Web Sites
Turning Rich Media into Web Riches
Turning Rich Media into Web Riches
Understanding Consumer Behavior in an Uncertain Economy
Understanding the e-Commerce Ecosystem
Understanding the Mobile Web and What it Will Take to Make M-Commerce Happen
Understanding the Networks: What the Carriers are Doing to Make M-Commerce Happen
Understanding Web Site Financials: Managing to Success
Unlimited Shelf Space = Unlimited Opportunity for Disaster
Unlocking Payments Value: Strategies for Managing Payment Acceptance
Upward Mobility: How to Make Your Site Mobile
Using Content to Make Your Site Stand Out
Using Customer Product Reviews to Attract Loyal Shoppers
Using Customer Product Reviews to Attract Loyal Shoppers
Using Personas to Pinpoint a Shopper's Needs
Vertical Search Engines: The New Way to Find Products
Waking Up Dormant Customers with E-mail
Wal-Mart: The Giant Uses the Web to Extend its Market Reach
Wall Street Takes a Second Look at E-Retailing
Want a Better Site? Ask Your Customers
We're No. 1 - or Maybe No. 5
Web 2.0: A Reality Check
Web Security: Identifying and Avoiding the Scam Artists
Web Site Design Spotlight: Live, On-the-Spot Critique of Retailers' Sites
Web Site Self-Service Doesn't Mean Auto-Pilot
Web Site Self-Service Doesn't Mean Auto-Pilot
Welcome
Welcome
Welcome & Introduction
Welcome & Introductions
Welcome Address
Welcome and Opening Remarks
What E-Retailers Must Know about How Shoppers Use their Sites
What E-Retailers Must Know about How Shoppers Use their Sites
What Engages Online Shoppers Now - and What Will Engage them Tomorrow
What Might Go Wrong with Web 2.0: How to Anticipate Problems and How to Fix Them
What Technology is Coming and Why You Should Care
What to Do When Your Fulfillment Provider Goes South
What Venture Capitalists Expect of E-Retailers
What Venture Capitalists Expect of E-Retailers
What You Need to Know about Platforms and Browsers
What's That Shopper Worth? Measuring the Offline Impact of an Online Visit
What's the Future of Rich Media?
When and How to Negotiate with Vendors
When There are So Many Marketing Vehicles, Who Gets the Credit for the Sale?
Where Could Your Site Use Improvement?
Which M-Commerce Strategy is Right for You?
Who's Online and How Do You Reach Them?
Who's Online and How Do You Reach Them?
Why and How to Segment Your E-mail Marketing List
Why Retail Stores Can't Put Up Web Stores and Forget Them
Wireless Web: Cashing In When the Buying Impulse Strikes
Yahoo Merchant Solutions: Start Small, Grow Big
You and the Third-Party Platforms
You and the Third-Party Platforms
You and the Third-Party Platforms
You've Found the Right Web Designer—Now What?
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Ravi Acharya
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Panel of Gen Y Students
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