Keyword Suggestions

WEB120418 - Project Closeout: How to Finish the Project, Not The Relationship! 
April 18, 2012   3:00pm - 4:00pm
  Synced Audio / Video / Slides

It’s a fact that almost all construction companies struggle with project closeout. Behind closed doors, most field leaders, PMs, and even top executives will admit they are more interested in moving on to the next project than closing out the current one. However, closeout is consistently ranked by customers as one of the most important phases in the project life cycle. Perhaps even more importantly, this final stage of work is the one that makes the most lasting impression on your customer.

In this presentation, Tom Emison, Director of Construction Consulting for Eide Bailly, and Randy Armstrong, Senior Project Manager for Crossland Construction Company, Inc., will help you overcome the psychological and operational hurdles involved in closing out construction projects. They will show you how to get more unsolicited work from clients who adore your company, avoid punch-list drama, and have more engaged superintendents and foremen by end of your project. You will also learn the top “Do’s and Don’ts,” best practices, and the financial executive’s role in successful project closeout.

After this session, you will be able to:


  • Explain the importance of preparing for project closeout as early as reasonable;
  • Show how to successfully manage relationships, not just projects; and
  • Recognize how to avoid pitfalls in customer experience management that can erode your company’s name.

Produced By:


Sponsored By:


Average Rating: (4 Ratings)
  Was great, surpassed expectations, and I would recommend this
  Was good, met expectations, and I would recommend this
  Was okay, met most expectations
  Was okay but did not meet expectations
  Was bad and I would not recommend this

It's Still All About Performance: A strategic look at the 2010 CFMA Annual Financial Survey of the Construction Industry and how it can help you and your company in 2011
Am I Certifiable? Get All of Your Certification Questions Answered
Know Your Costs - Practical Accounting for Indirect & Equipment Costs in Today's Business Environment
Construction Project Risk Mitigation & Management
FASB Revenue Recognition

What Contractors Need to Know