Police Related Experience: 8 ½ years at Plano 911 working as 911 Calltaker, NCIC Operator, and Police Dispatcher. 1 year as Quality Assurance Specialist, in January will reach my 3rd yrs as a Training Coordinators. We are a consolidated dispatch center for a municipality, with a population of 260,000, with 61 floor personnel and 21 staff members.
Areas of Expertise/Subject Matter Expert: Specialize in NCIC Training. 10 years on Suicide Hotlines and an internship as a Hospital Chaplain has given me expertise in Crisis Counseling and Suicide Intervention.
Specialized Certifications:
CPR Instructor Certification June 2008
TCLEOSE Basic Instructor Course October 2006
APCO Communications Training Officer Instructor March 2006
NAED Emergency Telecommunicator Instructor Cert. April 2006
NCIC/TCIC Associate Instructor Certification Jan 2005
Police Related Experience: 8 ½ years at Plano 911 working as 911 Calltaker, NCIC Operator, and Police Dispatcher. 1 year as Quality Assurance Specialist, in January will reach my 3rd yrs as a Training Coordinators. We are a consolidated dispatch center for a municipality, with a population of 260,000, with 61 floor personnel and 21 staff members.
Areas of Expertise/Subject Matter Expert: Specialize in NCIC Training. 10 years on Suicide Hotlines and an internship as a Hospital Chaplain has given me expertise in Crisis Counseling and Suicide Intervention.
Specialized Certifications:
CPR Instructor Certification June 2008
TCLEOSE Basic Instructor Course October 2006
APCO Communications Training Officer Instructor March 2006
NAED Emergency Telecommunicator Instructor Cert. April 2006
NCIC/TCIC Associate Instructor Certification Jan 2005
NAED EMD Certification May 2004
APCO Communications Training Officer Nov 2004
APCO Basic Telecommunicator April 2001
TCLEOSE Telecommunications Operator July 2001
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2039 - Using Powerpoint to Build Software Simulators, Online Learning, & Interactive Reference Tools