Bonnie Davis, AMBER Alert Training and Technical Assistance Program
Bonnie Davis is a consultant with the AMBER Alert Training and Technical Assistance Program. In that role, she develops and delivers both online and onsite training curricula in the area of public safety telecommunications response to missing and abducted children. Ms. Davis also administers the AMBER Alert Extranet and AMBER Alert's site collection on the Criminal Justice Collaboration Portal.
Representing the AMBER Alert Training and Technical Assistance Program with Program Director Phil Keith, Ms. Davis serves on the Public Safety Telecommunications Best Practices Project which authored ANSI 1.101.1-2007 Standard for Public Safety Call-Takers When Handling Calls Pertaining to Missing and Exploited Children. Ms. Davis serves on the Executive Committee and as Chair of the Training Subcommittee for that project. She is a lead trainer for the onsite delivery of the Project's 'Train the Trainer' curriculum, and as such facilitates training of law enforcement and PSAP personnel in the area of call handling, intake and data management in cases of missing, abducted and sexually exploited children.
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Bonnie Davis is a consultant with the AMBER Alert Training and Technical Assistance Program. In that role, she develops and delivers both online and onsite training curricula in the area of public safety telecommunications response to missing and abducted children. Ms. Davis also administers the AMBER Alert Extranet and AMBER Alert's site collection on the Criminal Justice Collaboration Portal.
Representing the AMBER Alert Training and Technical Assistance Program with Program Director Phil Keith, Ms. Davis serves on the Public Safety Telecommunications Best Practices Project which authored ANSI 1.101.1-2007 Standard for Public Safety Call-Takers When Handling Calls Pertaining to Missing and Exploited Children. Ms. Davis serves on the Executive Committee and as Chair of the Training Subcommittee for that project. She is a lead trainer for the onsite delivery of the Project's 'Train the Trainer' curriculum, and as such facilitates training of law enforcement and PSAP personnel in the area of call handling, intake and data management in cases of missing, abducted and sexually exploited children.
Ms. Davis was as a member of the Illinois State Police for over a decade and served as the Assistant Bureau Chief within the Division of Administration, Communications Services Bureau. In that role, she was responsible for administration, oversight and coordination of dispatch, data management, and emergency call-taking operations in central and downstate Illinois. Statewide oversight projects included telecommunicator new hire training and certification; telecommunications critical incident planning and response; radio telecommunications infrastructure and operational assessments; technology vendor/provider planning and contracts; state labor union contract negotiations and compliance monitoring; and budget planning/administration. While with the ISP, Ms. Davis also served as a member of its training academy, working in adult education, training and professional development initiatives in law enforcement including competency-based programs, curriculum development, instructional design, authentic assessment methodologies, and team/group facilitation.
In 2001, Ms. Davis began close collaboration with the Illinois AMBER Alert Coordinator and Missing Children's Clearinghouse Manager to prepare for the implementation of the Illinois AMBER Alert program. She coordinated the development, design, training and implementation of the telecommunications operations necessary to support the Illinois State Police's role as the control point for the issuance of all Illinois AMBER Alerts. Ms. Davis developed, with exceptional input from front line dispatch staff, all AMBER Alert internal communications policies, procedures, and training materials. The experiences and lessons learned through this process inspired Ms. Davis to work with other public safety telecommunications professionals to develop national training and resources to support telecommunicator/call-takers in their ability to provide effective and compassionate first response to families and communities in cases of missing, abducted and sexually exploited children.
