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Patient-Centered Care in End-Stage Renal Disease

Provided by: South-Eastern Kidney Council
Analysis of ESRD Network 6 complaint and grievance data identified skill deficiencies in communication, professionalism, boundaries, patient/provider relationships, and a lack of understanding regarding the impact of patient mental health issues on their treatment. The Patient-Centered Care modules were developed to specifically address these trends.

The presence of any product, company, or corporation at this conference in no way signifies an endorsement of the product, company of corporation by ANCC Commission on Accreditation, ANNA, or the Southeastern Kidney Council.

The developers of this program have no conflicts of interest to disclose. No off-label use of any product is included in this program.

This continuing nursing education activity was approved by the American Nephrology Nurses' Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

Contact Hours available through: 8/3/2011

For contact hour credit, view session and complete the CNE exam.
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Module 1 - Professionalism and Boundaries 
CNE credit for this article has expired.
In order to develop and maintain an appropriate and healthy relationship with a patient it is critical for the health care provider to understand the concepts associated with professionalism and boundaries. Due to the chronic nature of CKD Stage 5 and the familiarity staff and patients have with one another, the outpatient dialysis setting is prone problems associated with professionalism and boundaries.

 
Module 2 - Building Relationships That Work 
CNE credit for this article has expired.
The management of a chronic illness, particularly one as complex as CKD Stage 5, requires a partnership between the healthcare provider and the patient. This partnership must be rooted in trust, effective communication, understanding the patient's psychosocial needs and their impact on adherence, and consideration of the needs of a culturally and ethnical diverse patient population.

 
Module 3 - Understanding The Mental Health Needs of Our Patients 
CNE credit for this article has expired.
Individuals who live with a chronic illness are at an increased risk to develop depression, anxiety, and other mental health related disorders. In CKD Stage 5 the prevalence of major depression is present in as many as 40% of all patients.

 
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