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Diane Woods, BSN, RN

Diane Woods is senior manager of clinic operations at Emory Healthcare in Atlanta, GA, where she oversees patient-practice communications for The Emory Clinic, with 24 divisions, 1700 providers, and 2400+  staff. Currently, she serves as the project lead for the "Live Call Handling" initiative. She holds a BSN from the University of Tennessee in Knoxville.