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Carol Rutenberg, MNSc, RN-BC, C-TNP

Carol Rutenberg is President of Telephone Triage Consulting, Inc., and is a consultant specializing in professional education, program design and implementation, and risk management in telephone nursing practice. Her practice is committed to promoting Telephone Triage as professional nursing and providing practicing clinical nurses with the skills and vision necessary to provide optimum care over the telephone.

Carol received her BSN from Baylor University and received a master’s degree in Nursing Administration from the Medical Sciences College of Nursing at University of Arkansas in Little Rock.

She is a nationally recognized expert, speaker and author in the field of telephone triage, and is the primary author of “The Art & Science of Telephone Triage: How to Practice Nursing over the Phone,” co-authored by Liz Greenberg and published in 2012.