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Leading the Way to Virtual Patient-Centered Care 
Relevancy:
8.61% 
 
Date/Time:
March 29, 2007   1:00pm - 5:00pm
 
Length:
03h 03m 38s - 1 Slide  
 
Format:
 
  Audio Only
 

 
Ambulatory Care Nursing Certification Review Course 
Relevancy:
6.93% 
 
Date/Time:
March 29, 2007   8:00am - 5:00pm
 
Length:
06h 45m 21s - 405 Slides  
 
Format:
   
  Audio / Slides
 

 
Keynote Address: Improving the Health of the Nation: The Challenge for Ambulatory Care Nurses 
Relevancy:
9.33% 
 
Date/Time:
March 30, 2007   9:00am - 10:00am
 
Length:
51m 13s - 24 Slides  
 
Format:
   
  Audio / Slides
 

 
113 - Telephone Triage Program Design and Implementation in the Clinic Setting: Lessons Learned in 20 Years of Consulting 
Relevancy:
54.41% 
 
Date/Time:
May 18, 2016   3:30pm - 4:30pm
 
Format:
       
  Synced Audio / Video / Slides
 

 
rating
113 - Can Your Call Center use LEAN Six Sigma? 
Relevancy:
71.85% 
 
Date/Time:
May 4, 2010   3:30pm - 4:30pm
 
Length:
34 Slides  
 
Format:
     
  Synced Audio / Slides
 

 
rating
113 - Program Design Considerations in an Outbound Calling Program 
Relevancy:
78.71% 
 
Date/Time:
April 6, 2011   3:30pm - 4:30pm
 
Length:
61 Slides  
 
Format:
     
  Synced Audio / Slides
 

 
rating
113 - Telephone Triage Program Design and Implementation in the Clinic Setting: Lessons Learned in 20 Years of Consulting 
Relevancy:
54.41% 
 
Date/Time:
May 18, 2016   3:30pm - 4:30pm
 
Format:
       
  Synced Audio / Video / Slides
 

 
122 - Implementation of a Primary Care-Based Centralized RN Telephone Triage Service 
Relevancy:
35.26% 
 
Date/Time:
May 18, 2016   4:45pm - 5:45pm
 
Format:
       
  Synced Audio / Video / Slides
 

 
rating
122 - Implementation of a Primary Care-Based Centralized RN Telephone Triage Service 
Relevancy:
35.26% 
 
Date/Time:
May 18, 2016   4:45pm - 5:45pm
 
Format:
       
  Synced Audio / Video / Slides
 

 
The Patient Passport Initiative: A Tool for People with Cancer to Call Their Own and Bridging the Gap: Building Healthy Communities One Caller at a Time 
Relevancy:
45.56% 
 
Date/Time:
March 27, 2009   1:30pm - 3:30pm
 
Length:
38 Slides  
 
Format:
   
  Audio / Slides
 

 
Bridging the Quality Chasm: Integrating Primary Care and Behavioral Health in Ambulatory Settings 
Relevancy:
6.43% 
 
Date/Time:
March 31, 2007   8:15am - 9:30am
 
Length:
58m 56s - 39 Slides  
 
Format:
   
  Audio / Slides
 

 
212 - Telehealth Nursing Practice SIG 
Relevancy:
75.54% 
 
Date/Time:
May 3, 2012   8:00am - 9:15am
 
Format:
       
  Synced Audio / Video / Slides
 

 
Writing for Publication 
Relevancy:
10.76% 
 
Date/Time:
March 31, 2007   8:15am - 9:30am
 
Length:
53m 07s - 39 Slides  
 
Format:
   
  Audio / Slides
 

 
rating
Current Litigation Review Relative to the Practice of Telephone Nursing: How to Anticipate and Avoid the Mistakes that Result in Bad Outcomes 
Relevancy:
22.50% 
 
Date/Time:
March 30, 2005   1:00pm - 2:00pm
 
Length:
01h 30m 00s - 72 Slides  
 
Format:
   
  Audio / Slides
 

 
Politics, Health Care and Medicine Reform 
Relevancy:
10.00% 
 
Date/Time:
March 30, 2005   1:00pm - 2:00pm
 
Length:
01h 07m 01s - 54 Slides  
 
Format:
   
  Audio / Slides
 

 
Tools to Use in Assuring Compliance with Scope of Practice 
Relevancy:
6.88% 
 
Date/Time:
March 31, 2007   1:45pm - 3:00pm
 
Length:
01h 08m 48s - 17 Slides  
 
Format:
   
  Audio / Slides
 

 
Putting AAACN's Guide to Ambulatory Care Nursing Orientation and Competency Assessment into Practice 
Relevancy:
13.93% 
 
Date/Time:
March 31, 2007   1:45pm - 3:00pm
 
Length:
53m 37s - 24 Slides  
 
Format:
   
  Audio / Slides
 

 
In-Brief Sessions Ambulatory Emergency Preparedness: A Tri-State Code Readiness Project 
Relevancy:
16.58% 
 
Date/Time:
March 31, 2007   3:15pm - 4:30pm
 
Length:
01h 02m 12s - 22 Slides  
 
Format:
   
  Audio / Slides
 

 
rating
245 - Areas of Controversy in Telephone Triage: Let's Take a Fresh Look 
Relevancy:
32.46% 
 
Date/Time:
April 24, 2013   1:00pm - 3:00pm
 
Format:
       
  Synced Audio / Video / Slides
 

 
rating
251 - Leadership SIG 
Relevancy:
31.05% 
 
Date/Time:
April 24, 2013   4:00pm - 5:15pm
 
Format:
       
  Synced Audio / Video / Slides
 

 
Quality Health Care: Practical Application of Evidence 
Relevancy:
7.16% 
 
Date/Time:
March 30, 2005   1:00pm - 2:00pm
 
Length:
46m 12s - 76 Slides  
 
Format:
   
  Audio / Slides
 

 
Preventing Disease Transmission in a Primary Care Ambulatory Clinic/Novel Home Therapy with Subcutaneous Immunoglobulin Infusion for Children with Primary Antibody Deficiencies 
Relevancy:
21.90% 
 
Date/Time:
April 1, 2007   7:45am - 9:00am
 
Length:
54m 58s - 37 Slides  
 
Format:
   
  Audio / Slides
 

 
Asthma Management - Improving Outcomes 
Relevancy:
12.96% 
 
Date/Time:
March 30, 2005   1:00pm - 2:00pm
 
Length:
45m 09s - 35 Slides  
 
Format:
   
  Audio / Slides
 

 
313 - Reducing CHF Readmissions with Discharge Follow-Up Calls in a Telephone Triage Call Center Setting: Does it Work? 
Relevancy:
52.41% 
 
Date/Time:
April 25, 2013   8:00am - 9:15am
 
Format:
       
  Synced Audio / Video / Slides
 

 
Improving Adherence: Telephone Support and Motivational Interviewing 
Relevancy:
30.35% 
 
Date/Time:
April 1, 2007   7:45am - 9:00am
 
Length:
01h 13m 18s - 33 Slides  
 
Format:
   
  Audio / Slides
 

 
rating
314 - Pediatric Telephone Triage: There's No Place Like Home 
Relevancy:
79.48% 
 
Date/Time:
April 8, 2011   8:00am - 9:15am
 
Length:
41 Slides  
 
Format:
     
  Synced Audio / Slides
 

 
The Real World: Education in the Workplace 
Relevancy:
14.21% 
 
Date/Time:
April 1, 2007   9:15am - 10:30am
 
Length:
01h 03m 31s - 4 Slides  
 
Format:
   
  Audio / Slides
 

 
Using AAACN Standards to Develop a Model of Service Excellence for Telehealth Nursing for Branch Clinics at Naval Medical Center San Diego/There's a Hole in the Bucket: Innovations in Staff Retention in a Large Telehealth Call Center: A Nurse Agent's Reflection of the Collaborative Process 
Relevancy:
41.78% 
 
Date/Time:
April 20, 2008   9:15am - 10:30am
 
Length:
01h 10m 13s - 29 Slides  
 
Format:
   
  Audio / Slides
 

 
Telephone Nursing in a Virtual World: Lessons Learned in the Development and Implementation of a Virtual Call Center Program/Challenges of the Multi-generational Workforce 
Relevancy:
63.52% 
 
Length:
01h 08m 54s - 1 Slide  
 
Format:
 
  Audio Only
 

 
322 - Nursing in Teleneurology and Telepsychiatry 
Relevancy:
69.40% 
 
Date/Time:
May 20, 2016   2:00pm - 3:15pm
 
Format:
       
  Synced Audio / Video / Slides
 

 
rating
322 - Nursing in Teleneurology and Telepsychiatry 
Relevancy:
69.40% 
 
Date/Time:
May 20, 2016   2:00pm - 3:15pm
 
Format:
       
  Synced Audio / Video / Slides
 

 
323 - URAC and Other Standards that Apply to TNP and Health Call Centers 
Relevancy:
56.47% 
 
Date/Time:
April 17, 2015   10:30am - 11:45am
 
Format:
     
  Audio / Video / Slides
 

 
Got Accreditiation? What's New with JCAHO! 
Relevancy:
7.93% 
 
Date/Time:
March 30, 2005   1:00pm - 2:00pm
 
Length:
56m 31s - 43 Slides  
 
Format:
   
  Audio / Slides
 

 
rating
323 - Will Your Quality Program Keep Your Call Center Out of Court? 
Relevancy:
94.52% 
 
Date/Time:
April 8, 2011   10:30am - 11:45am
 



Last Updated: March 10th, 2011 3:19pm
 
rating
323 - Telehealth Manager's Toolkit 
Relevancy:
56.28% 
 
Date/Time:
April 25, 2013   10:30am - 11:45am
 
Format:
       
  Synced Audio / Video / Slides
 

 
323 - URAC and Other Standards that Apply to TNP and Health Call Centers 
Relevancy:
56.47% 
 
Date/Time:
April 17, 2015   10:30am - 11:45am
 
Format:
     
  Audio / Video / Slides
 

 
rating
332 - DC Phone Calls: Easing Care Transitions and Improving Satisfaction 
Relevancy:
37.02% 
 
Date/Time:
May 22, 2014   1:45pm - 3:00pm
 
Format:
       
  Synced Audio / Video / Slides
 

 
333 - The Evolution of Enhancing Patient-Practice Communications: Changing the Tires While the Bus is Going 120 mph 
Relevancy:
33.21% 
 
Date/Time:
April 17, 2015   2:00pm - 3:15pm
 
Format:
     
  Audio / Video / Slides
 

 
rating
333 - The Evolution of Enhancing Patient-Practice Communications: Changing the Tires While the Bus is Going 120 mph 
Relevancy:
33.21% 
 
Date/Time:
April 17, 2015   2:00pm - 3:15pm
 
Format:
     
  Audio / Video / Slides
 

 
Image of Nursing 
Relevancy:
7.36% 
 
Date/Time:
April 1, 2007   11:30am - 12:45pm
 
Length:
36m 27s - 28 Slides  
 
Format:
   
  Audio / Slides
 

 
Are Call Centers the Epicenter of Telehealth? 
Relevancy:
72.61% 
 
Date/Time:
March 30, 2004   1:00pm - 2:00pm
 
Length:
24m 12s - 15 Slides  
 
Format:
   
  Audio / Slides
 

 
A Call to Action: The California Institute for Nursing & Health Care 
Relevancy:
71.10% 
 
Date/Time:
March 30, 2004   1:00pm - 2:00pm
 
Length:
01h 11m 29s - 25 Slides  
 
Format:
   
  Audio / Slides
 

 
rating
Quality Assurance in Telephone Triage: Are We Measuring the Right Things? 
Relevancy:
47.85% 
 
Conference:
 
Date/Time:
December 14, 2010   2:00pm - 3:15pm
 
Length:
01h 29m 05s - 55 Slides  
 
Format:
     
  Synced Audio / Slides
 

 
rating
Medical Call Centers and the Medical Home - The Future is Now 
Relevancy:
100.00% 
 
Conference:
 
Date/Time:
July 11, 2011   3:00pm - 4:15pm
 
Length:
01h 29m 05s - 66 Slides  
 
Speaker:
 
Format:
     
  Synced Audio / Slides
 

 
44 Results Found, Showing 1 - 44