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Evaluating a Telehealth Program Is Not Just an Exercise in "Bean Counting" 
March 30, 2004   1:00pm - 2:00pm
52m 53s - 13 Slides  
  Audio / Slides

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Essential Components of Telephone Nursing: A Model To Guide Your Practice
Ambulatory Care Nursing Certification Review Course
Implementing a Telephone Triage Decision Tool in the Primary Care Setting
Module 3: Care Coordination and Transition Management: Education and Engagement of Patients and Families
Critical Thinking and Telephone Triage: Making the Right Choices