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253 - Staff Education SIG 
May 3, 2012   4:00pm - 5:15pm
  Synced Audio / Video / Slides

Economic demands have forced ambulatory facilities to hire increased numbers of non-licensed staff to assist in the provision of quality patient and family care. Many institutions find there is a disparity of knowledge or skill base between new grads and experienced employees. Learn about proven strategies and programs to validate the continued competence of staff.

Learning Objectives:

  • Define competency. 
  • Describe the training and scope of practice of medical assistants.
  • Identify methods for assessing competency on orientation and ongoing.

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