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212 - Telehealth Nursing Practice SIG 
May 3, 2012   8:00am - 9:15am
  Synced Audio / Video / Slides

Telehealth nursing is an exciting subspecialty within ambulatory care nursing. The Telehealth Nursing Practice (TNP) SIG supports continuing nursing education, offers networking opportunities, and encourages research in the field. 

Learning Objectives:

  • Verbalize the purpose of the Telehealth Special Interest Group (SIG).
  • Identify the components of the Telehealth Manager toolkit and apply it to workplace.
  • Identify two ways to enhance call center business.
  • Relate the importance of call center growth and measurement and take back ideas to improve own environments. 

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Safeguard Your Ambulatory Care Practice
Standardizing Telephone Triage and Documentation in Multiple Ambulatory Specialty Clinic Practices: What Were We Thinking?
Establishing Quality Metrics for a Telephone Triage Program
Keynote Address: Livin', Laughin', and Learnin'... Through the Years - NOT RECORDED
Competency: Initial Assessment and Maintenance for Telehealth Nurses