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Mentoring Tomorrow's Nursing Leaders in Ambulatory Care 
March 30, 2005   1:00pm - 2:00pm
01h 07m 13s - 34 Slides  
  Audio / Slides

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Essential Components of Telephone Nursing: A Model To Guide Your Practice
Quality Assurance in Telephone Triage: Are We Measuring the Right Things?
Implementing a Telephone Triage Decision Tool in the Primary Care Setting
Ambulatory Care Nursing Certification Review Course
Module 3: Care Coordination and Transition Management: Education and Engagement of Patients and Families