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314 - Pediatric Telephone Triage: There's No Place Like Home 
April 8, 2011   8:00am - 9:15am
41 Slides  
  Synced Audio / Slides

What are the benefits of moving from an office-based pediatric call center to a home-based pediatric call center? This session chronicles one hospital's transition to a home-based environment. Discover the benefits and challenges of this program, as well as the impact on staff job satisfaction. This informative session will be of interest to all telephone triage nurses!

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Ambulatory Care Nursing Certification Review Course
Essential Components of Telephone Nursing: A Model To Guide Your Practice
Critical Thinking and Telephone Triage: Making the Right Choices
Quality Assurance in Telephone Triage: Are We Measuring the Right Things?
In-Brief Sessions: Issues in Medical Home Models (232 - Patient Centered Medical Home: How is it Different than What I Am Already Doing?; 233 - The Role of Nursing in Developing and Implementing a Patient-Centered Medical Home Model in a Primary Care Clinic at a Military Treatment Facility; 234 - Integration of Medical Home Concepts into Community Health Clinic Settings)